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Shipping & Delivery Policy

Shipping & Delivery Policy

Delivery and Shipping Policy

For  LOCAL products that are in stock, we ship within 24-72 hours from the time you place your order. We ship via several of the major courier and logistics partners.  All prices include shipping or where indicated, shipping is free.

Products marked as “IMPORTS” with take 5 to 15 days you arrive to you depending on availability, international transit and customs clearance

Taking Delivery of your Order

Inspect your order do not accept an order if box is physically damaged. Contact Customer Support and inform them of the damage immediately

Exceptions to Our Shipping and Delivery Policy

The following exceptions will require extended shipment and/or delivery times:

  • Products that are normally stocked but that are temporarily out of stock.
  • Products that are not normally stocked and must therefore be special ordered.
  • Items that transit thru states requiring special entry permits or Octroi such as in West Bengal, Maharashtra, Kerala etc. Under such circumstances, you will be emailed regarding the specifics of your situation.
  • Products which are imported from outside India.

Delays in Shipping

On occasion, we may experience an unforseen delay in the shipment of your order. In such a case, you will be notified via email. When delayed shipments become ready to ship, we will email you unless you contact us and choose to cancel any portion of your order that has not been shipped.

Shipping Timeframes

  • Standard Shipping: Our standard method of shipping is Air Courier. You may expect to receive your order within 3-5 business days from the date of shipment.
  • Ground Shipping: Heavy items are shipped by ground service. You may expect to receive your order within 5-10 business days from the date of shipment.
  • Imported Products Shipping: Products with an 'Imported' label are imported from overseas and are delivered in 7-15 business days

If Your Order Does Not Arrive On Time

If your order does not arrive within the specified delivery timeframe please let us know. Tracking information is provided via email for most orders. On occasion, orders may become lost in transit, delivered to the wrong address, or consigned to a person other than yourself. This may include a family member, neighbor, co-worker, or property manager. Packages may also be left at your front door, garage, or in a location hidden from plain view. If for some reason, your delivery has not been received within the specified timeframe and cannot be located with the tracking information provided, please contact us.

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