About the product
- BEFORE PURCHASE NOTE: ??Make sure your laptop or PC supports Thunderbolt 3 or display output mode?DP ALT mode?. OTHERWISE it is NOT COMPATIBLE. If you don\'t know if your device is compatible with our products, send us a message via Amazon and we will help you
- How to set Dual display on MacBook: Please noted that MacBook is NOT able to run EXTEND MODE if you enable 2 or above extension display. ONLY MIRROR MODE is available if you connected 2 or above extension display on MacBook. Steps? Top left corner Apple icon-->System Preferences-->Displays--> Mirror or Extend Displays, both HDMI monitor are identical but different with laptop screen
- How to set Dual display on Windows: Both mirror and extend mode is available on Windows. Steps?Press Windows key + P combination command-->Choose Duplicate or Extend
- Plug & Play, Vivid 4K resolution: No driver or software needed. 2 extension display resolution is up to 4K@30Hz, please makre sure us HDMI 1.4 cable or above to avoid Screens flickering. If your source video or laptop is over 4K@30Hz. Please lower the resolution as :For Windows Menu--> Setting--> Display--> Advanced Display Settings, set your laptop\'s resolution same as or lower the resolution of external monitor. For MacOS: Left-upper Apple icon-->System Preferences-->Displays-->Mirror displays
- What You Get: We provide 24 months worry free for this USB-C dual hdmiI convertor, please feel free to contact us if you have any question or suggestion, we will get back to you in 24 hours.
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